HOW DO I PLACE AN ORDER?
How do I contact someone?
What are the curent payment options?
Cheque / Demand Draft:
Is it safe to use my credit card?
Yes. We will keep your information safe. We guarantee that each purchase you make is protected and safe.
If fraudulent charges are ever made, you will not have to pay for them. Onshoppi.com DOES NOT store any credit/debit/net banking information. Onshoppi only captures the shipping information and email details of the user. These details are not shared with any other party.
How do I become a Onshoppi member?
Becoming a Onshoppi.com user is easy! We will ask you to choose a user name and password, and to supply your real name, mailing address and an email address. Once you have agreed to the terms of our user agreement, click 'Continue' and you are a signed up! It is that simple! Click the link below to go to the registration screen to get started.
HOW can i change my shipping Address?
You have placed your order and decided you want to send the order to an alternate shipping address than what is currently listed on your order, we can change the shipping address for you on your behalf.
E-mailing the order
You can see the complete Catalogue of books offered for sale at www.onshoppi.com The catalogue has information like title , author’s name , category and price.
If you want to buy from the catalogue, select the books and send the list in an email email@example.com with shipping address and the mode of payment (Credit Card/Cheque/Draft/Money Order/Cash-On-Delivery) you would like to use. Based on that, we will send you a quote and directions on how to make the payment. Once we receive the payment, your order will be shipped to you.
How to Gift books?
Gifting a book is not different from buying one except for shipping address. There is an option to specify a message also. While confirming the purchase you can specify whether that’s a gift or self purchase. There are special discounts for gifting to libraries or institutions. For a customized price send mail firstname.lastname@example.org
How to Return a Book?
We take strict measures to ensure that the books delivered to you are in perfect condition. However, there is a remote possibility that the book may be crumpled during transit or a wrong title is delivered to you.
To provide you a worry free shopping experience on onshoppi.com, we offer you a No Questions Asked return policy. Within 7 days of receiving your shipment, you may return any book in its original condition, for a refund (excl.shipping costs) or you may return any defective or damaged book for a refund (incl. Shipping costs). To get a replacement or return a book, send an email to email@example.com and send the shipment back to onshoppi.com office.
How to Track An Order?
To track the status of your pending orders, click on 'Track Order' and supply the order number. You will be updated with the status . Also you can send an email to firstname.lastname@example.org specifying the order number.
For members, very sophisticated tracking features are available. Logon to books.onshoppi.com and click on "Your Account" link, all your orders will be displayed on the following page. Details and status of each order can be checked by clicking the related link.
What are the special packages available for bulk purchases?
We have designed customized packages for bulk purchases as the bulk shipping can reduce a lot of cost in the shipping front. These packages can be utilized for setting up Libraries at home or gifting books to libraries or institutions. onshoppi.com will also helps in setting up libraries or customizing the purchase on your behalf. To find more details about package
Currently we accept Visa and Master cards ONLY. It may not be possible to use some Visa or Master cards that are valid only locally.
We are availing the secured payment gateway services of Cash-on-Delivery
We have signed up with Indian Postal Services for Express Parcel Post which enable us to provide value paid services within India. You can choose the COD mode of payment and pay for your order only when you actually receive it. Please note, the COD facility is open currently for self-purchases within India. Cash-on-delivery attracts a small service charge above the price of book.
Online Payment through
Onshoppi.com has signed up with to extend the services of online payent through to its customers. is a link to your account via the internet. extends a wide range of services including online payment system for its customers. This enables online payments for purchases made over this site. For more details of
You can select "Cheque" as payment method and get an order registered with us. Order will be processed after the receipt of the cheque. Your order will be canceled if we do not receive your payment in 30 business days. We do accept International Cheques or cheques of banks located outside the city limits of Cochin. A clearing charge will be added to your payment.
Mail the cheque payable to
ICICI Bank- Ac number -001001543231
Demand Draft and Money Order
You can select "Demand Draft" or Money Order as payment method and get an order registered with us. Order will be processed after the receipt of the DD or MO. Your order will be canceled if we do not receive your payment in 30 business days. Please make the DD payable at vyttila, Kerala.
Mail the DD payable
Delivery of Orders
Do you Deliver Worldwide?
All books listed at onshoppi are delivered worldwide using courier services. There may places where we are unable to deliver due to the inability of our logistics partner at the time of purchase and in that case, such orders will be cancelled and the same will be intimated to you by email.
In India, we ensure the delivery everywhere through the courier and Express Parcel services of Dept. of Post. The shipments to major towns are dispatched through private courier for faster delivery.
How My Order is Delivered to Me?
Our logistics partners will attempt delivery of the books twice. In case the delivery is not executed during these two attempts, due to a wrong address or the recipient being unavailable / premises being locked, the customer shall still be charged for the order.
Please note that the delivery of the items will not be attempted on Sundays or on any public holidays due to unavailability of courier service.
What is the Lead-time for Delivery?
Orders from books.onshoppi.com are delivered quickly anywhere in the world, by courier through our logistics partners. Subject to the availability of stock, our minimum lead-time for delivery is as follows:
Within Kerala: 1 working day
The mentioned delivery leadtimes are based for the fastest shipping option available in the respective sector. For economic shipping options, the delivery leadtimes can be considerably high.
In case there is no courier service to the address mentioned in the order, Express Parcel Service of Dept. of Post will be used.
In case you choose a 'Cheque' payment option, the order will be processed only after your cheque has been received.
In case you choose a 'Demand Draft' payment option, your order will be processed only after we have received your Demand Draft.
In case you choose a 'Cash-On-Delivery’ payment option, books will be delivered only in India and to the self-address only. There is NO International delivery for this payment option.
Which are the economic international shipping options available?
books.onshoppi.com offers the following shipping options based on Indian Postal Dept's various shipping services, that can be used for delivering your orders economically overseas:
International Speed Post- This is comparable to courier service option in speed with limited tracking options.
International Parcel - Parcel services are offered in 3 subcategories. Surface,Air and Surface to Air Lifted (SAL), in which Surface option being the slowest. SAL option is a very attractive economic option and it is reasonably fast.
International Letter- The books will be sent as a letter. This option could be a fast and economic mode of shipment if the order is very small in weight.
International Printed Book - For international orders, this is one of the cheapest shipping option available, in which its Surface option being the cheapest. Due to some restrictions, the orders cannot be packed in full, so that, the postal department can inspect the content. Due to this reason, onshoppi.com doesn't offer any guarantee in delivering the order in good condition by this option, and customers are not encouraged to use it. The option is available on an experimental basis and has to be used at customer's own risk.
Which are the shipping costs?
Onshopp.com offers free shipping anywhere in India on purchases of Rs.500 and above to see complete schedule of shipping charges and available discounts
For international orders shipping charges vary according to the geographical locations and weight of the shipment. These rates will be displayed during the confirmation of the order.
How is shipping and handling charge calculated?
Shipping and handling charges include a shipping charge component and a handling charge component that is proportional to the shipping charges. Normally, this is calculated by increasing the total actual weight by a percentage and then calculating the shipping charge for that estimated weight. To know the estimated weight, check for the weight that is displayed in the order confirmation page.
How do I contact you regarding my order?
You can send a mail to our Customer Service Group email@example.com and we will only be glad to help you.
Alternatively, you can submit a query online. Logon first and click on the "Your Account" link on the top-right corner. Click on the "Customer Service" link to go to the "Customer Service Requests" page. You can submit your query there which will be addressed by our customer service representative.
Is the price all inclusive?
No, the displayed price is the price printed on the book. You will have to pay a part of the shippping charges and payment clearance charges, depends on the geographical area you want to deliver the order,method of payment, and value of the purchase. Before you confirm the order , every applicable rates are calculated according to your prefereneces and methods and displayed.
Schedule of Shipping Charges
Indian Postel Service(Express)
Click on the region name to see the countries included in that region.
Click on the region name to see the countries included in that region.
Note that delivery location and value of purchase are the criteria for calculating the shipping charges.All applicable charges will be added together and displayed at the time of confirming the order.
Payment Charges by Value of Purchase
Bulk Purchase Schemes
Targetted Customers: Expatriate Malayalees who want to contribute books to local reading rooms or institutions.
Onshoppi.com offers a highly customized ‘Gift-Books’ scheme for those who want to contribute books to regional libraries, schools or Non governmental Organizations in India. onshoppi.com will supply you with catalogue of the books and intimate the organization about your intention. We will also help you by getting their inputs from the organization so that you can customize the list better, if needed.
As an online initiative to promote literature and culture, onshoppi.com idea here is to increase the reading habits of younger generation, by making more books available to the reading rooms throughout the country. Most of the reading rooms depend on government grant and hence is in a bad shape. onshoppi.com is trying to network among the expatriate Malayalees, who are willing to contribute to their local libraries or reading rooms or schools.
Don’t miss this chance. Your money can buy more books now than before!
Targetted Customers: Expatriate Malayalees who want to set up a library at home or gift books in large numbers to somebody.
We will assist you by supplying catalogs of books and deliver the books at the place of your choice. If it’s a gift, we will help you to customize the list by taking inputs from the end beneficiary.
Please write to firstname.lastname@example.org or call